Privacy Policy
At Livara Interiors, we take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our website, purchase our products, or engage with our services.
By using our website or purchasing from us, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following types of personal information:
Contact information: Name, email address, phone number, and delivery address.
Account information: Login credentials if you create an account on our website.
Order details: Products purchased, payment information, and delivery preferences.
Website usage data: IP address, browser type, pages visited, and interactions on our website.
Marketing preferences: Subscription preferences for newsletters or promotional offers.
2. How We Use Your Information
We use your personal information for the following purposes:
To process and fulfil orders, including delivery and customer support.
To communicate with you regarding your orders, inquiries, and account.
To personalize your shopping experience and recommend products.
To send marketing communications if you have opted in, including promotions and special offers.
To comply with legal obligations and protect our rights.
To analyze and improve our website and services.
3. How We Share Your Information
We do not sell or trade your personal information. We may share your data with trusted third parties only when necessary to:
Process payments securely.
Arrange delivery and logistics.
Comply with legal requirements.
Conduct analytics or provide IT services to improve our website and services.
All third parties are required to maintain the confidentiality and security of your information.
4. Cookies & Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience. Cookies help us:
Remember your preferences and shopping cart.
Analyze website traffic and performance.
Deliver personalized content and marketing.
You can manage or disable cookies through your browser settings, but some features of the website may not function properly if cookies are disabled.
5. Data Security
We take appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. All payment information is processed securely via reputable payment providers.
6. Your Rights
Under the GDPR, you have the following rights regarding your personal information:
Access: Request a copy of the information we hold about you.
Correction: Update or correct inaccurate information.
Erasure: Request that your personal data be deleted where applicable.
Objection: Object to certain types of processing, including marketing.
Restriction: Request that we limit the processing of your data.
Data Portability: Request a copy of your data in a portable format.
To exercise these rights, please contact our Customer Care Team via the website contact form.
7. Retention of Data
We retain your personal information only as long as necessary for the purposes for which it was collected, including:
Fulfilling orders and customer service obligations.
Complying with legal and tax obligations.
Analyzing business performance and improving services.
Once no longer needed, your data will be securely deleted or anonymized.
8. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of third-party websites. We encourage you to read their privacy policies before providing any personal information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The latest version will always be posted on our website. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact our Customer Care Team via the contact options on our website.